Ask a grower why they are still on a system that fights them every day, and the answer is rarely "it works well." It is "I can't face re-entering everything." Five years of customers, the whole catalogue, every price, the stock on every bench — the thought of keying it all in by hand is enough to keep a business on the wrong tools for another decade.
That dread is understandable, but it rests on a false picture: that switching means retyping. It doesn't. Your old system, however clunky, is still a database. The catalogue, the customer list, the price lists, the stock figures already exist as structured data, and structured data can be exported, mapped and imported. The job is not transcription. It is translation: taking what you already hold and laying it down in the shape the new system expects.
Done well, that is a project with stages and checkpoints rather than a single terrifying night where everything either works or it doesn't. The history comes across, and the fear does not survive contact with the method.